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when marketers try too hard on twitter
When I recently saw a photo of a certain celebrity at the MTV Video and Music Awards (VMA’s) wearing a non-vegetarian dress with matching purse and shoes, the first thing I thought was, “Someone just...
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is the customer really always right?
If you’ve ever heard of Shopsins, the New York City greasy spoon known for its extensive — and I do mean extensive — menu of interesting creations such as mac’n cheese pancakes and banana guacamole,...
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social networking in times of crisis — the good, bad, and ugly
Once again Mother Nature has shown how terribly ruthless she can be. Over the past decade, she has wreaked havoc in places such as Iran, the Indian Ocean region, Pakistan, and Haiti. And now, most...
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new media and the death of private moments
Remember the good old days when slipping on an icy street or saying something really stupid was a private affair? Yeah, neither do I. But it really wasn’t all that long ago that we didn’t have to worry...
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celebrities and social media — puppets on a string?
Some companies give so much attention to how they should (and should not) present themselves on social networking sites that they end up with little time or energy to figure out how best the...
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